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Frequently asked questions are provided in this section to answer your queries/doubts about our services. We tried our best to answer all FAQs, but even if after referring this section your doubts are not cleared then Please feel free to contact us
FAQs are categorized into following sections:
Business | Technology
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Business
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How can I benefit from working with PGD Technologies?
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What services does PGD Technologies provide?
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How can I be assured that I am not wasting my money?
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How can I be sure in your productivity and that you don’t overcharge me?
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What other risks do I have developing offshore?
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What makes PGD Technologies unique?
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What are your standard Terms and Conditions?
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Can I first get "a rough guess" about the cost of my software system?
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Can I try your services first before signing a contract for a large system with you?
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Can I get references to your previous work?
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What languages can I speak with PGD Technologies ?
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How can I start using PGD Technologies services?
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What do you need from me to create a proposal?
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What does an estimate mean?
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What is a proposal vs. an estimate?
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How do you determine how much a project costs?
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What are the advantages of hiring PGD Technologies over hiring engineers from a staffing firm or building an in-house team?
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What is expected of me during the project?
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Who will own the code produced by PGD Technologies?
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Technology
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What programming experience does PGD Technologies have?
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What are typical software product deliverables?
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Can PGD Technologies provide web site and graphics design?
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Your development process looks pretty complicated. Is it really necessary?
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How do clients control the project’s progress?
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What should I do, if I am not exactly sure what functionality I need?
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How can I be assured of high quality, reliable software?
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How can I be assured that if I need to update my software system, you will help?
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How can I benefit from working with PGD Technologies ?
PGD Technologies assures that your project will be done on time, to budget, and in accordance with modern quality and technical standards. You can outsource PGD Technologies your IT projects ranging from a simple utility to a total automation of your business. It is confidential and reliable. Copyright on the final software belongs to you. Also, custom information systems are expensive as development of main parts requires hiring skilled professionals. By using our services, you will reduce the cost by 50% at least. You also achieve savings on equipment, maintenance and infrastructure required during the development. Learn additional information on our Our Software Development Methodology, and Why Outsource Offshore Software Development.
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What services does PGD Technologies provide?
PGD Technologies provides a wide range of software development including:
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How can I be assured that I am not wasting my money?
Read about our Software Development Methodology / Process. If you still have any questions or concerns, do not hesitate to contact us. We will spend as much time as needed to explain, provide additional information or make a testing, pilot task for you, free of charge!
Also we can give you a good piece of advice. In all sincerity, is any work suitable for outsourcing offshore? The simple answer is NO. Only long-term and series of short-term projects that require high-rated specialists are! You should clearly identify the type of your project and take into account that even if the whole project is not suitable for offshore development, it can be still possible to successfully outsource some subtasks and subsystems. Additionally, your offshore vendor should meet the following requirements
- Professional rates should be significantly lower than in your country
- Availability of technical experts and resources
- Good communication and infrastructure facilities including easy access to the Internet
- Qualified staff
- Fluent English
If you have any doubts identifying this, contact us. We will provide a fair advice.
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How can I be sure in your productivity and that you don’t overcharge me?
You monitor every phase of development. Every phase has material results that you can see and review. If required, we provide Individual Labour Accounting and Status Reports. The complete scope of the work is defined at the initial phase of development and approved by you. Also, we are interested in long-term cooperation with you. Additional reason, isn’t it?
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What other risks do I have developing offshore?
First of all, all usual risks of software development: proper definition of the task, proper planning, proper managing and proper development process. We do our best to address these issues and have many successfully finished projects.
The second is communication. There should be two Project Managers – on-site and off-site – that communicate every day. Failure in communication is the main cause of unsuccessful development. Understanding this, we use a so-called “24-hours” reply principle. Any messages addressed to us will be answered during the same or next working day, and … we require the same from our customers!
The third is agreements. Responsibilities, payments and other arrangements have to be well made-up, safeguarding both sides.
The fourth is culture differences. There could be some misunderstanding among the people involved. Your patience and our experience will help to overcome this. Also, this has another, admirable, side. It’s interesting and sometimes funny and relaxing!
Read more
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What makes PGD Technologies unique ?
Professionalism, knowledge, reliability and flexibility combined with low prices.
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What are your standard Terms and Conditions?
Once a contract has been signed, we issue an invoice made according to the Payment Schedule which is a part of the Project Plan approved by you. Usually invoices are paid by wire transfer in US Dollars or Euro to our bank accounts either in India or in the USA. Copyright on the final software belongs to the customer.
Terms and Conditions?
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Can I first get "a rough guess" about the cost of my software system?
Yes, no doubts. Just contact us or use Request for Quote Form.
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Can I try your services first before signing a contract for a large software system with you?
Yes, you can request us to do a pilot, testing project. We will do it with minimal payment in case of successful completion or even free of charge. It depends on what your “large software system” is.
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Can I get references to your previous work?
Please, see our Clients page. It will be our pleasure to provide you contact information of our customers.
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Which languages can I speak with PGD Technologies ?
English, French, Hindi , Gujarati and Marathi.
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How can I start using PGD Technologies services?
Contact us with your business requirements, idea or simply questions.
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What do you need from me to create a proposal?
You don't need to prepare anything before asking for a proposal - just call and PGD Technologies will ask questions to determine what is needed from you to create a proposal. Usually it will be whatever technical documentation, specifications, and design documents you have. Access to your project team members for answering questions is essential.
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What does an estimate mean?
An estimate of your project can sometimes be made by doing a cursory investigation of the requirements. Estimates are usually only accurate to a factor of three or so.
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What is a proposal vs. an estimate?
An estimate is designed to give you a rough idea of what the project will cost. A proposal shows you how the project will be done, when it will be done, and will provide a cost that you can use for financial planning purposes.
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How do you determine how much a project costs?
First, information is gathered about the proposed product through examining prior software, existing specifications, and by interviewing project team members at your company. All the information gathered is then analyzed and the project is broken down into smaller components which are estimated separately. Follow up questions are asked, and past similar projects are used for costing guidelines.
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What are the advantages of hiring PGD Technologies over hiring engineers from a staffing firm or building an in-house team?
1) PGD Technologies puts each candidate through a rigorous screening process before they join the team; otherwise you would have to do most of the screening.
2) PGD Technologies knows who is the right engineer for each project component; you would have to be able to hire the right range of skills, and may not be able to get them in the same person.
3) PGD Technologies can provide a range of services by pulling in engineers with other specialties for specific small tasks on the project; you will need to staff up, outsource sub-projects, or hire a genius.
4) PGD Technologies engineering "bandwidth" is flexible: if the project needs a push or is delayed for some reason your cost doesn't change; you would need to hire additional engineers (which takes time) or let existing talent play video games on your time.
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What is expected of me during the project?
Your involvement in the project is essential. The exact nature of that involvement depends greatly on the type of project. In general you are expected to provide whatever technical and business specifications you have, to answer questions in a reasonable time, and to provide prompt, honest, and thorough feedback on software releases. A list of your "deliverables" is provided by PGD Technologies in the project proposal.
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Who will own the code produced by PGD Technologies?
All source code produced by PGD Technologies during a project is fully owned by you, except nonproprietary code with only general utility (generic code). Generic code may be used by you in any way you wish and PGD Technologies may also use this code for its own purposes.
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Technology
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What programming experience does PGD Technologies have?
We are working since 1998 on almost all technologies and can provide programming for all Windows platforms and Linux. The technologies list includes Visual C++, COM/DCOM, Java, J2SE, J2ME, EJB, Visual Basic, XML, Perl, PHP, Python, Developer, Power Builder, Delphi, Socket Programming, SmallTalk and ASP. Our development team has collective technical experience of 60 man-years. We have developed software systems that use Oracle, SQL Server, Sybase, PostgreSQL, MySQL and Access databases, sometimes most of them simultaneously via ODBC. We have developed expertise in j2EE and Windows DNA architectures over the time.
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What makes a typical software package?
It consists of:
- Software itself
- Quality Assurance documentation
- User’s Guide
- Online Context-Sensitive Help
- Installation program and instructions
- Completely documented source code
- Maintenance instructions
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Can PGD Technologies provide web site and graphics design?
Yes, of course. Our design department is not only making the user interface of the software and documentation superior looking, but, primary, provides a full range of web design, graphics and multimedia development services.
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Your development process looks complicated. Is it really necessary?
The software development process is complicated by its nature. Our development methodology / process only reflects it. Excluding any stage leads to higher risk and lower quality. Sometimes we are asked to simply provide programmers, but such “savings” on management, planning, testing and documentation bring many problems in future and the final cost of the software system becomes much higher, if the software system will be finished at all.
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How do clients control the project’s progress?
You do have full control over the development, primary through on-site Project Manager. Our Software Development Methodology ensure that there will be no unpleasant surprises at the end of the development.
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What should I do, if I am not exactly sure what functionality I need?
It is not a rare situation. Simply contact us even with a rough idea. We will define the task together.
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How can I be assured of high quality, reliable software?
Through our Development Methodology / Process which is aimed at quality and only quality. We even provide Software Testing Services for other software development organizations. Also, you will have all preliminary versions of the software installed at your location for internal testing, verification and acceptance. During the 3-month warranty period after the software was installed in production mode, any problem in the code will be corrected free of charge.
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How can I be assured that if I need to update my software system, you will help?
We can conclude either a long-term maintenance agreement stating our responsibilities or a general agreement on providing modifications on a case basis.
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